Privacy Policy
Effective Date: September 2025
Last Updated: September 2025
Introduction
Flight Agent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Flight Agent (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
Information We Collect
Personal Information
We may collect the following types of personal information:
Account Information:
- Email address
- Password (encrypted)
- First name and last name
- Profile information
Authentication Data:
- Apple ID (when using Sign in with Apple)
- Google ID (when using Google Sign-In)
- Authentication tokens
Subscription Information:
- Subscription plan (free, premium, pro)
- Payment information (processed securely through Stripe or Apple StoreKit)
- Subscription status and billing details
Flight and Travel Data
Flight Information:
- Flight numbers, callsigns, and ICAO24 identifiers
- Origin and destination airports
- Departure and arrival times
- Gate and terminal information
- Aircraft information
- Flight status and delays
Location Data:
- Real-time flight position (latitude, longitude, altitude)
- Flight path history
- Airport locations
Travel Preferences:
- Airport timeline preferences
- Lounge selections
- TSA PreCheck status
- Terminal and gate preferences
Device and Usage Information
Device Information:
- Device identifier (UUID)
- iOS version
- App version
- Device model
Usage Data:
- AI feature usage (for premium features)
- App interaction patterns
- Feature usage statistics
- Performance metrics
Network Information:
- IP address
- Network connection type (Wi-Fi, cellular)
- Server connectivity status
Notification Data
- Push notification preferences
- Live Activity data (flight status updates)
- Notification authorization status
How We Use Your Information
We use the collected information for the following purposes:
Core App Functionality
- Provide real-time flight tracking and updates
- Display flight information, gates, terminals, and delays
- Generate personalized airport timelines
- Enable Live Activities and push notifications
User Experience
- Authenticate users and maintain account security
- Provide AI-powered city information and flight insights
- Customize app experience based on preferences
- Sync data across devices
Subscription Management
- Process subscription payments
- Manage premium feature access
- Track AI usage for billing purposes
- Provide customer support
Service Improvement
- Monitor app performance and stability
- Analyze usage patterns to improve features
- Debug technical issues
- Optimize AI response quality
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
Service Providers
We share information with trusted third-party service providers who assist us in operating our app:
Backend Services:
- Railway (hosting platform)
- MongoDB (data storage)
- Stripe (payment processing)
- Apple StoreKit (in-app purchases)
AI Services:
- OpenAI (for AI-generated content on non-iOS 26.0+ devices)
- Apple FoundationModels (for on-device AI processing on iOS 26.0+)
Authentication:
- Google Sign-In
- Apple Sign-In
Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes or government requests
- Protection of our rights and property
- Prevention of fraud or security threats
- Protection of user safety
Data Storage and Security
Data Storage
- User data is stored securely on our backend servers
- Flight data is cached locally on your device for offline access
- Authentication tokens are stored securely using iOS Keychain
- Timeline preferences are synced across devices
Security Measures
- All data transmission uses HTTPS encryption
- Passwords are hashed using bcrypt with salt
- API keys are stored securely on backend servers only
- Regular security audits and updates
Data Retention
- Account data: Retained while your account is active
- Flight data: Cached locally and synced to servers
- Usage analytics: Retained for service improvement purposes
- Deleted accounts: Data removed within 30 days
Your Privacy Rights
Access and Control
- View and update your profile information
- Manage notification preferences
- Control data sharing settings
- Delete your account and associated data
Data Portability
- Export your timeline preferences
- Download your flight history
- Transfer data to other services
Opt-Out Options
- Disable push notifications
- Turn off location tracking
- Opt out of analytics
- Cancel subscription
Third-Party Services
Google Services
- Google Sign-In for authentication
- Google Services configuration
- Subject to Google's Privacy Policy
Apple Services
- Sign in with Apple
- StoreKit for in-app purchases
- FoundationModels for on-device AI
- Subject to Apple's Privacy Policy
Payment Processing
- Stripe for subscription payments
- Apple StoreKit for App Store purchases
- Payment data is processed securely and not stored by us
Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to have the information removed.
International Users
If you are accessing our app from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our app, you consent to the transfer of your information to the United States.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Updating the "Last Updated" date
- Sending a notification through the app
Your continued use of the app after any changes constitutes acceptance of the new Privacy Policy.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: saagardesai@gmail.com
Website: https://flightagent.app
Compliance
This Privacy Policy complies with:
- Apple App Store requirements
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)
This Privacy Policy is effective as of September 2025 and applies to all users of the Flight Agent mobile application.